Keeping pace with marathon runners

KMWorld - New York Road Runners (NYRR) used JangoMail as its e-mail service partner to deliver more than 300,000 e-mails to opted-in subscribers during the New York City Marathon Nov. 1.

NYRR chose JangoMail as its Athlete Alert solution to manage the delivery of alert e-mails on runners during the race. Friends and family members could “subscribe” to a runner, and whenever the runner reached a checkpoint during the marathon, NYRR would send an e-mail alert to the subscribers of that runner. With JangoMail’s SMTP service, NYRR was able to avoid previous technology problems such as delays in the delivery of the e-mail alerts and e-mail blocking issues with consumer Internet service providers.

The new york marathon implemented a new email alert system to allow spectators to track their family members or friends who were competing in the marathon. The new email service is a neat and innovative way to enjoy the race. JangoMail's delivery rate was 99.7% which is a very high success rat for the tens of thousands of emails that were distributed. This email system would work great if implemented in an emergency alert systems or any type of important mass email that would need to be sent. Large corporations would benefit greatly from this type of software.

A matter of Semantics

KMWorld - Nstein has announced Semantic Site Search (3S), which employs the company’s text-mining technology to power a faceted site search that returns highly accurate results that are organized categorically.

3S can ingest content from many different indexes from a variety of Web publishing platforms, meaning it indexes material across multiple properties. It then applies Nstein's semantic enrichment process to it. 3S' embedded Text Mining Engine (TME) identifies concepts, categories, proper names, places, organizations, sentiment and topics in particular content pieces and then annotates those documents, creating a semantic fingerprint that exposes underlying nuances and meaning in content.

Nstein's 3s is a highly configurable and customizable search for the business environment. This will help combat information glut that would normally take place. Widgets are also bundled which are designed to make the search experience more enjoyable. These widgets also allow for organization of the information from date of relevance. Text Mining technology can really benefit a a company and Nstein's semantic site search seems like a very useful product.

Building a Better (and Useful) Corporate Intranet Starts With a Wiki

CIO - When Matthew Schultz started at iCrossing in February, a digital marketing firm, he realized his company had a knowledge management challenge. As the company expanded through acquisition, there wasn't a fundamental method or technology to harness institutional knowledge.

"We're adding not only products, but we were growing in people and the knowledge they bring," says Schultz, the company's VP of technology. "We needed a way to put all this knowledge in one location."

The existing corporate intranet was typical: a phone directory, a few uploaded corporate documents, and no way to update it without getting help from the IT department, which was consumed with running critical corporate applications.


Much like intouch wireless' problem seen during the knowledge audit presentation, iCrossing has a primitive and a badly utilized intranet. So to be able to harness the knowledge of the company he decided to move to wiki technology. The company deicided to go with Socialtext, a company that sells wikis to enterprises. Socialtext was the prime choice because there is no need for knowing HTML code, much like this blog site everything is WYSIWYG (What you see is what you get). This allows anyone to use this software without much experience in the wiki area. With everyone being able to easily collaborate, the tables have turned from a top down intranet to a bottom up one.

Salesforce Chatter: Social Network for the Enterprise

www.techcrunch.com - Salesforce is making its own venture into the stream with Salesforce Chatter, which allows any company to collaborate in real time with a secure, private social network for their business. Content, applications and people will now have profiles, feeds and groups, enabling them to be connected. In addition, developers will now be able to use the Salesforce Chatter platform to build social enterprise applications, and all 135,000 native Force.com applications will be able to tap into Chatter.


Chatter is a new way to implement the popularity of social networking into the enterprise platform. This will pretty much be a facebook type application that allows the user to write real-time status updates, post photos, your area of expertise and so on. To aid in collaboration users will be able to post spreadsheets, documents, and presentations right on their page. Twitter will also incorporated into chatter with live updates being sent to chatter. Saleforce.com took all the benefits of the social networking giants and incorporated into their software. Chatter will be available next year and will cost $50 a month. Included in this fee is Chatter, Salesforce Content and Force.com.

Empire 2.0 and xbox alert

Information Week - Gamers are used to confronting invading terrorists, nuclear attacks, and natural calamities—in virtual form. But those living in New York State could soon receive warnings about real emergencies through their favorite video console.

State authorities are testing a plan that would see the Emergency Management Office issue alerts over online gaming networks in addition to regular channels.

The goal, said New York State Deputy CIO Rico Singleton, is to reach younger residents who spend more time on the Xbox, PlayStation, or Wii than with television or radio.

I find this to be a very interesting way to connect with people to alert them about possible threats. Xbox notifications aren't the only thing they have done, in fact New York State has launched a whole program called Empire 2.0, and the goal is to make the states government more "transparent, paricipatory, and collaborative." The department of mental health is monitoring Facebook posts in an effort to spot suicidal behavior, and the department homeland security is using second life to train 700,000 first responders. The Senate is publishing bills on a wiki-style blog so that members of the public can mark up proposed legislation. Empire 2.0 is a statewide jump into the world of web 2.0.

Social Network Analysis

This video is just the basics of what SNA is. He begins by explaining that all people are linked together through friends, colleges, etc. These people are brought together through a visual of a network. Visualizations can help map out the network and make it easier to understand how these people are linked together. SNA has been used in many different areas, for example, the study of gang activity and organizational crime are mapped out to help law enforcement. Managers can use it to analyze within an organization to see if certain organization silos are linked to another organization's silos through particular individuals. Mapping out the social network of employees is very beneficial to a busines.

Story is a KM Technology

This is a good look that explains how story telling is a KM technology. The speaker talks about how story is the only universal KM tool because everyone knows how to use it. Data, transactions, and events are only information and by using story it gives these things meaning and significance. Being able to understand the insight of these things gives employees a better knowledge. Story also serves as a bridge between CXO's (CEO,CIO,CFO,etc) to hand off plans to the rest of the company.