Salesforce Chatter: Social Network for the Enterprise

www.techcrunch.com - Salesforce is making its own venture into the stream with Salesforce Chatter, which allows any company to collaborate in real time with a secure, private social network for their business. Content, applications and people will now have profiles, feeds and groups, enabling them to be connected. In addition, developers will now be able to use the Salesforce Chatter platform to build social enterprise applications, and all 135,000 native Force.com applications will be able to tap into Chatter.


Chatter is a new way to implement the popularity of social networking into the enterprise platform. This will pretty much be a facebook type application that allows the user to write real-time status updates, post photos, your area of expertise and so on. To aid in collaboration users will be able to post spreadsheets, documents, and presentations right on their page. Twitter will also incorporated into chatter with live updates being sent to chatter. Saleforce.com took all the benefits of the social networking giants and incorporated into their software. Chatter will be available next year and will cost $50 a month. Included in this fee is Chatter, Salesforce Content and Force.com.

Empire 2.0 and xbox alert

Information Week - Gamers are used to confronting invading terrorists, nuclear attacks, and natural calamities—in virtual form. But those living in New York State could soon receive warnings about real emergencies through their favorite video console.

State authorities are testing a plan that would see the Emergency Management Office issue alerts over online gaming networks in addition to regular channels.

The goal, said New York State Deputy CIO Rico Singleton, is to reach younger residents who spend more time on the Xbox, PlayStation, or Wii than with television or radio.

I find this to be a very interesting way to connect with people to alert them about possible threats. Xbox notifications aren't the only thing they have done, in fact New York State has launched a whole program called Empire 2.0, and the goal is to make the states government more "transparent, paricipatory, and collaborative." The department of mental health is monitoring Facebook posts in an effort to spot suicidal behavior, and the department homeland security is using second life to train 700,000 first responders. The Senate is publishing bills on a wiki-style blog so that members of the public can mark up proposed legislation. Empire 2.0 is a statewide jump into the world of web 2.0.

Social Network Analysis

This video is just the basics of what SNA is. He begins by explaining that all people are linked together through friends, colleges, etc. These people are brought together through a visual of a network. Visualizations can help map out the network and make it easier to understand how these people are linked together. SNA has been used in many different areas, for example, the study of gang activity and organizational crime are mapped out to help law enforcement. Managers can use it to analyze within an organization to see if certain organization silos are linked to another organization's silos through particular individuals. Mapping out the social network of employees is very beneficial to a busines.